Lowe’s is a Fortune 500 company operating over 2,000 stores and employing over 300,000 people throughout the United States, Canada, and Mexico. The company receives around 400,000 job applications a year, but hires a little over 20,000 people. In other words, getting a job at Lowe’s is difficult, especially due to the candidate assessment process and the in-person interview.

If you are passionate about home improvement and want to work in one of the largest American companies, you need to prepare well. If you prove you are a great asset for the company, you will be happy with the job and its benefits. However, you have to pass the tests and especially the interview. Today we will discuss in detail six must-know questions and answers for a Lowe’s interview.

The Evaluation Process in Short

No matter what position you applied for at Lowe’s, you will probably go through an initial interview first. This session will usually take about 30-45 minutes and its purpose is to allow people at Lowe’s know you a bit better. The second part of the interview will take longer and will focus on skills and personality traits.

We strongly recommend you learn more about Lowe’s interview questions and answers for the positions of cashier, customer service associate,anddepartment manager before you arrive at the interview. The recruiters want the perfect match for each position and the questions often feature tricky issues that assess both your professional attitude and your personal strengths.

Our recommendation is to analyze each job-centric question and do your homework well. Besides that, Lowe’s is looking for people with good communication skills and an ease in properly dealing with people and situations. For this reason, let us discuss the six general questions you need to prepare for at an interview with this company.

6 General Questions and Answers at Lowe’s

The next six questions represent the fundamentals of a Lowe’s interview. For specific positions, these questions will take a more focused approach on the specifics of each job. However, if you applied for a cashier position, do not think they will not want to assess your leadership abilities besides you customer-service ones.

3Describe a situation when you identified and met the needs of a customer or co-worker

No matter what position you apply for at Lowe’s, you will have to deal with customers and co-workers in a friendly, open, non-conflictual, proactive manner. Lowe’s puts great emphasis on customer support and on team cooperation, so you will hear such question on almost any Lowe’s interview.

The issue here is that the company wants to assess your abilities of correctly identifying the needs of the customers and colleagues. Exemplify situations where you managed to defuse a tense situation, with an emphasis on the customer or the colleague in question.

Moreover, you should describe in detail the steps you took and the actions you engaged in to help the customer or the colleague without hurting the company or breaking the company rules. Such questions are about your best abilities to assess and intervene in an assertive manner.